Fascination About Telus technical support
Fascination About Telus technical support
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Every single one who calls the tech support amount is wishing to talk to an actual man or woman right away. No one desires to must bounce through a maze of thoughts in hopes of simply staying put inside a que to talk to an actual man or woman!
Those people brokers working versus Telus Added benefits, as opposed to holding the aged faithful customers they make them disappear to look for other supplier
• A friend who is usually a Telus customer confirmed me his strategy aspects, and he is getting an analogous plan for drastically significantly less with no need to buy units, which contradicts what Abdul informed me.
00 extra a month. Despite the fact that my agreement suggests promo value is for two yrs my Monthly bill suggests it really is 1 year. Immediately after expending an afternoon today looking to get aid, following the 3rd man or woman I spoke they stated they are going to check into it and call me back again. I did not get a get in touch with back again with solutions. This is completely unacceptable. I regret signing up with Telus and can convey to All people I understand to never join with them. Outside of curiosity I called Shaw and promptly experienced the call answered and the person I spoke with was clear and articulate. Emotion trapped in the agreement and in the mercy of an enormous process which includes no help for its customers.
• I at first renewed my agreement soon after speaking with the agent named Abdul, who gave me a deal that I approved, although it couldn’t match a suggestion from Rogers.
• In my conversation with Juan with the loyalty workforce, I had been falsely accused of remaining discriminatory when I referenced another Section, which was very offensive and uncalled for. Telus technical support Juan later apologized, expressing the experience was utterly unacceptable.
I am crafting to precise my deep dissatisfaction While using the customer service I been given even though aiming to clarify the main points of my new contract and special discounts. My modern encounter has still left me experience discouraged, undervalued, and worried about your team's In general high-quality of support.
• I spoke to numerous agents, including Maria and Regal, who couldn't present clarity or escalate my situation as asked for.
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I'm going to cancel all the services property and cellular with Telus and convey to my friends and family to take action, which was the worst working experience I bought with Telus
My professional assisted me with my concern and answered all of my adhere to-up queries. You have got the very best folks Doing work to suit your needs!
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The Tv set signal has become lost due to the fact Friday, September 27th along with the technician who confirmed up yesterday, September thirtieth couldn't resolve the trouble immediately after switching the Television cable box and cable. I used to be educated that the Internet Modem needs to be improved too, but he didn't have it.
Specialist was extremely helpful. I was having pretty pissed off as nothing gave the impression to be Operating. He walked me through the method with very simple instructions. And it last but not least worked. Excellent job!
I’ve never ever used this type of service ahead of, but it was easy and very useful. I noticed that my difficulty was going to destroy my complete vacation, and you simply practically saved me.